Support Services

Personal Support Services help clients with everyday activities that make home life manageable, safe, and dignified. This service is ideal for clients who need hands-on assistance, standby support, or gentle reminders to complete daily routines.

Personal support may include:

• Assistance with bathing, grooming, and hygiene routines

• Dressing and personal care support

• Toileting support and incontinence care (as outlined in the care plan)

• Meal preparation and hydration reminders

• Light housekeeping related to the client’s immediate living area

• Laundry and linen changes

• Medication reminders (non-clinical; as permitted)

• Mobility support and fall-prevention awareness

• Companionship and supportive conversation

ALC Healthcare emphasizes consistent, person-centered support. We respect client preferences, cultural values, and household routines—while maintaining a safety-first approach and communicating concerns promptly.

Transportation Services provide safe, reliable support for clients who need help getting to essential appointments and errands. We focus on punctuality, clear communication, and safe transitions from home to vehicle to destination.

Transportation support may include:

• Rides to medical appointments, therapy, dialysis, and follow-up visits

• Pharmacy pick-ups and prescription drop-offs

• Grocery and essential shopping trips

• Community outings that support quality of life

• Assistance entering/exiting the vehicle and navigating to check-in areas

• Escort support (as appropriate) to help clients stay oriented and safe

ALC Healthcare will only accept contracts with prior county authorizations! We coordinate around the client’s schedule and care needs, and we encourage families to share appointment details, mobility considerations, and any special instructions in advance. Our goal is to reduce missed appointments, lower caregiver stress, and keep clients connected to the services they need.

Patient Transfer support helps clients move safely from one position or location to another—reducing fall risk, preventing strain or injury, and protecting dignity. Transfers are performed using safe body mechanics and, when appropriate, approved assistive devices (such as gait belts, walkers, wheelchairs, or transfer boards) based on the care plan.

Common transfer support includes:

• Bed-to-chair and chair-to-bed transfers

• Toilet and shower transfers

• Wheelchair transfers (including positioning and brake/footrest safety)

• Sit-to-stand assistance and controlled lowering

• Repositioning in bed to support comfort and skin integrity

• Standby assist for clients who need supervision for balance and safety

Our team follows client-specific instructions and communicates changes in mobility, pain, dizziness, or weakness to the appropriate care contact. We prioritize calm, respectful assistance—helping clients participate as much as possible to maintain strength and independence.